VOTED KANSAS CITY'S BEST SIGHT-SEEING TOURS!

FAQ's

Do tickets have to be purchased in advance?

 We HIGHLY encourage purchasing tickets in advance to ensure a seat on the bus. However, tickets can be purchased direct from the KC Double Decker Tours kiosk located at our designated Crown Center location – 2405 Grand Ave 

Do you have customer service?

 Of course! The best way to contact for us for questions is via email: kcdoubledeckertours@gmail.com

What is a Single Loop City Tour?

Our Single Loop City Tour lets you see all of Kansas City. Join the tour at our Crown Center location, hop on the bus and sit back for our 90-minute guided city tour. 

What do I do after I purchase my ticket?

The only thing you need to do is show up at the pick up location and time you designated when reserving your seats. We do ask that you bring either electronic or printed copy of the tour confirmation you received via email.

What if I need to make changes to my reservation?

After make a reservation, you will receive a tour confirmation via email. The tour confirmation will have a "MANAGE BOOKING" link. This link can be used to make changes to your reservation.

 Selfie sticks are allowed to be used while seated in our lower level. We do not allow selfie sticks and umbrellas to be used on the upper deck of our double decker buses.
 

Can I bring my own food and beverages on the bus?

Of course! Food & non-alcoholic beverages are welcome on the buses.

Is the bus stroller accessible?

 We are family owned & operated, which means we know kiddos travel with a lot of stuff! We do have available spots for stroller storage. 

Are guide gratuities included in the price?

 Gratuities are not included in the ticket price. While not required, gratuities are accepted and always appreciated by the guides. 

Do you off group discounts for your public tours?

 We do offer discounts for groups of 15 or more for any of our available public tours. The discount is available when reserving seats for the entire group upon purchasing tickets and will be automatically credited to the transaction.
 

Are selfie sticks and umbrellas allowed to be used on the bus?

 Selfie sticks are allowed to be used while seated in our lower level. We do not allow selfie sticks and umbrellas to be used on the upper deck of our double decker buses.
 

Don't see a answer to your question? Contact us!